Dice Store - Dana Ice Air Conditioning Services  
Last Updated: 15/04/2025

We take your privacy seriously at Dana Ice Air Conditioning Services – Dice. This policy has been prepared to clarify how we collect, use, and protect the personal information you provide when visiting our online store or using our various services, such as ordering, delivery, and installation.

1. Information We Collect  
When using our platform, we may collect the following information:

• Full name
• Mobile number
• Email address
• Delivery address (including city and district)
• Payment information (e.g., card number, processed through secure payment gateways without storage on our site)
• Order history, communication, and technical support records

2. How We Use This Information?  
We use your information to provide our services and enhance your experience with us, including:

• Processing and shipping your orders to the requested address
• Communicating with you to update order status or respond to inquiries
• Sending promotional offers and discounts (with your consent)
• Improving website performance and understanding customer needs
• Preventing fraud and securing electronic transactions

3. Information Protection  
We are committed to protecting your data using the latest security technologies:

• Encrypting data during transmission using secure SSL protocols
• Not storing payment information locally
• Protecting the system from hacking attempts and malware
• Restricting data access to authorized personnel only

4. Information Sharing  
We do not sell or share your personal information with third parties for commercial purposes, except in the following cases:

• Shipping and delivery companies require address and contact details
• Electronic payment gateways for processing payments
• Government entities if legally required

5. Cookies  
The Dice Store uses cookies to personalize your experience and improve website performance. You can disable this feature in your browser settings, but it may affect some site functionalities.

6. Your Rights as a User

• You have the right to request the data we retain about you
• You can modify or update your information anytime through your account
• You may request the deletion of your account and information from our systems

7. Privacy Policy Modifications  
We reserve the right to modify this policy at any time. You will be notified of any updates via the website or email. Continued site use after modifications constitutes your acceptance of the updated policy.

8. Contact Us  
For any inquiries or requests regarding the privacy policy, you can reach us via:

• Email: support@dic-sa.com
• Official WhatsApp: +966 53 237 2270
• Contact Us page on the website

📌 Important Note: By using the Dice website, you acknowledge that you have read and agreed to this privacy policy.